Standard Chartered Bank launches digitally-led retail banks in more African markets

AFRICA – Financial Group, Standard Chartered, has launched its digital services in Tanzania and Ghana following successful roll-outs in Côte d’Ivoire and Uganda.

The firm has also unveiled plans of rolling out the system in Kenya following the launches of the Bank’s digital offering in Uganda in January this year and Côte d’Ivoire in 2018.

Sunil Kaushal, Regional CEO, Africa and Middle East said that this is part of the bank strategy in maintaining its momentum and spreading its wings through the overarching digital transformation banking service in the African continent.

Digitising Africa continues to be an integral component of our strategic transformation, and we have been steadily expanding our footprint across the continent.

We are constantly looking for ways to push the boundaries, by providing our customers innovative solutions and technologies.

Ultimately, it is about listening to what our clients want and meeting their banking needs by offering a digital platform to do their banking anytime and anywhere, through the channel they prefer,” Sunil Kaushal said.

Standard said that introduction of digital banking service in Tanzania and Ghana will allow its customers access additional benefits including instant account opening (available in local and US currencies) and zero fee on bill payment.

Additionally, through the mobile-led digital bank platform also features zero monthly ledger, no minimum balance, and free initial ATM cards.

According to the bank, customers will also benefit from “over 70 client services, as well as a client on boarding experience in under 15 minutes”

The digital bank roll-outs are aimed at increasing digital adoption amongst customers targeting young digital natives.

Additionally, the roll-out will offer customers exclusive retail, travel and dining experiences through the Bank’s strategic local alliances.

To support this, the Bank has also unveiled plans of  running a marketing campaign dubbed as “BEUNSTOPPABLE” across traditional and social media in the markets promoting the convinince of the platform.

Standard Bank said that the digital services are available by downloading the Standard Chartered mobile application via the Google play store or Apple store.

The London stock exchange listed bank has continued to increased its footprint with a presence in more than 60 of the world’s most dynamic markets

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