Hotel chains grow in Africa despite COVID-19

Image: Estate Cloud

AFRICA —Africa’s tourism sector has suffered in the face of the coronavirus but the world’s biggest hotel chains remain committed to the continent.

Major hotel chains, from Marriott International  to Radisson Hotel Group and Paris-based Accor, Europe’s largest hotel company, say their African businesses are not only holding up, they are determined to stay on track with, if not grow, their footprints.

The companies see sub-Saharan Africa as underserved and underdeveloped in terms of hotels and predict that demand for both business and leisure travel will grow once the pandemic abates.

“I haven’t heard of anybody that says we aren’t interested in Africa anymore; the long-term play is fine.”

Trveor Ward – W Hospitality Group

Travel restrictions and other containment measures have kept long-haul business and leisure travellers at home, choking a crucial source of revenue for the region.

The World Travel and Tourism Council estimates that in a baseline scenario, Africa will lose 10.9 million, or 44%, of its tourism-sector jobs and $75 billion, or 45%, of its tourism income this year; on percentage basis, that decline is worse than the Asia-Pacific region and the Americas, though not as bad as Europe.

The collapse of many independent hotels due to Covid-19 has heralded a new phase of consolidation in the industry, where big chains are taking over and rebranding distressed properties leading to faster expansion across Africa, hotel chains and analysts say and that is partly because hotel chains bear little risk or cost when they convert an independent property to their brand, at least compared with building a new property; the converted hotel becomes part of the chain which collects franchise fees from the hotel’s revenue.

The conversion trend is present across emerging markets but particularly in sub-Saharan Africa due to lack of hotels for business travellers in burgeoning hubs like Addis Ababa, Ethiopia, and Abuja, Nigeria.

To be sure, the expansion of hotel chains is just one slice of Africa’s diverse hotel market.

Properties outside cities in iconic regions from Zanzibar, Tanzania, to Botswana’s Okavango Delta have also taken a huge hit.

Hilton Worldwide Holdings Chief Executive Christopher Nassetta called conversions a bright spot for the company during Hilton’s August earnings call even as the chain suffered an 81% decrease in revenue per available room (RevPAR), the key metric for a hotel’s top-line performance combining room rates with occupancy during the period.

Andrew McLachlan, managing director of development for sub-Saharan Africa at Hilton, which has 25 operational hotels and 41 hotels under development in the region, said the company’s interest is being sustained partly because the continent’s hospitality sector remains underdeveloped in terms of expected future demand compared with other parts of the world.

“We have quite a robust deal flow at the moment,” said Mr. McLachlan. “Some of my colleagues in other markets are not seeing new deal flow coming in.”

“From a development point of view, the pandemic has created a different set of opportunities to what was there before,” he added.

There is one hotel room for every 92 people in North America, compared with one hotel room for every 1,496 people in the Middle East and Africa combined, said Patrick Scholes, a managing director of lodging and leisure equity research at Truist Securities in New York.

“There’s a lot more open space. It’s the last remaining untapped continent as far as hotel brands,” he said.

Marriott plans to add more than 30 properties and 5,000 rooms across sub-Saharan Africa by 2025, adding to its current portfolio of more than 100 hotels.

Radisson has about 50 hotels in 32 countries in sub-Saharan Africa and plans to open 50 more, including a hotel in Johannesburg and another in Bamako, Mali, before the end of this year and another six to eight hotels in 2021.

 Accor plans to open 34 hotels to add to its current footprint of 70 in the next 36 months in sub-Saharan Africa in countries like Ethiopia, Ivory Coast and Rwanda.

Radisson’s hotels in Lagos have spent most of this year running at occupancy levels like last year’s, according to Tim Cordon, area vice president for the Middle East and Africa at Radisson.

 Those hotels swapped short-stay corporate travellers for self-isolating health-care workers, quarantine arrivals and oil-and-gas workers from abroad.

One hotel is even host to an emergency Covid-19 call centre, according to Mr. Cordon.

“Sub-Saharan Africa has been more resilient as a trading destination than Europe,” Mr. Cordon said. “Don’t get me wrong, it’s still awful but it’s mitigated our losses.”

Bright spots aside, the region is still suffering along with the rest of the global hotel industry.

 Occupancy for the year through August in southern Africa was 32% versus 58% during the same period a year earlier, according to data and analytics firm STR. RevPAR was just $34.28 in the first eight months of this year versus $69.07 in the equivalent period of 2019.

“If you look at reduction in RevPAR, I’d say sub-Saharan Africa is average” compared with the rest of the world, said Srdjan Milekovic who oversees Hyatt Hotels  operations for Europe and the Middle East and Africa.

“We do not really expect the rest of the year to bring significant improvement.”

Mr. Milekovic said he does not expect demand for hotels to get back to 2019 levels until 2023 or 2024 though the company’s 11 projects in sub-Saharan Africa remain on track.

“The long-term belief in people’s fundamental need to travel for whatever reason did not go away,” he said.

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