Kenya’s JKIA, Moi Airports ranked among the best on customer service in Africa

KENYA – Jomo Kenyatta International Airport (JKIA), Nairobi, and Moi International Airport (MIA), Mombasa have been ranked second and fourth respectively in customer service in Africa by the Airports Council International (ACI). Dakar Blaise Diagne International Airport (Diass, Senegal) was ranked the best airport in Africa after demonstrating “significant efforts” in gathering passenger feedback through the Airport Service Quality (ASQ) Departures survey, to help them better understand their customers during the pandemic. Among the top six airports include Kotoka International Airport (Accra, Ghana) which came third while SSR International Airport…

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Kenya Airways resumes Nairobi – New Delhi cargo flights

KENYA – National carrier Kenya Airways (KQ), freight division KQ Cargo, has announced the resumption of its cargo services to New Delhi. The first cargo flight to resume from New Delhi landed at Jomo Kenyatta International Airport (JKIA) in Nairobi, on 21st February 2021, carrying pharmaceuticals, machinery, and general merchandise from New Delhi. The weekly service will also serve to support Kenya’s and intra-African export market and provide a welcome lifeline to many local businesses reliant on overseas markets. Dick Murianki Kenya Airways Cargo Director said that KQ Cargo has…

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Kenya Airways slashes Nairobi – New York flights to one weekly

KENYA – National carrier Kenya Airways (KQ) has reduced Nairobi – New York flights to once per week after demand failed to grow since resuming operations on route on November on fresh Covid-19 restrictions. The airline said the Covid-19 fears and restrictions has affected demand on the US route, prompting the national carrier to scale down frequency from the planned two weekly flights. New travel rules require all international air travellers aged two years and older to present a negative coronavirus test taken within three calendar days of travel or proof…

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Astral Aviation’s B767F to ferry 80 tonnes of perishables per week to UAE from Kenya

KENYA – Astral Aviation will deploy its newly acquired B767-200F freighter on the Nairobi – Sharjah route, with effect from February 3, 2021, thus offering unrivalled capacity for 80 tonnes per week of flowers and vegetables to the UAE. Astral will also upgrade the B767-200F on its Nairobi – Johannesburg route which it currently operates on the B727-200F thus increasing the total capacity to 160 tonnes per week to South Africa. The freighter will also offer capacity on high-priority for the distribution of the Covid-19 vaccine to and within Africa…

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